Frequently Asked Questions
1. What are Japanese health products?
Japanese health products are a blend of traditional and modern wellness solutions, often rooted in ancient practices, combined with innovative technology. These products prioritize holistic health, quality, and sustainability.
2. Are your products authentic and sourced directly from Japan?
Yes, all our products are authentically sourced from trusted manufacturers and suppliers in Japan, ensuring quality and authenticity.
3. How do I use [Product Name]?
Each product comes with detailed usage instructions on its page and its packaging. If you have specific questions, please contact us for further guidance.
4. Are there any side effects?
Our products are made from natural ingredients, aiming to minimize any adverse reactions. However, it’s always advisable to consult with a healthcare professional if you’re unsure, especially if you’re pregnant, nursing, or on medications.
5. How long will it take to see results?
The time it takes to see results can vary depending on the individual and the product in question. Most users begin to notice differences within a few weeks of consistent use.
6. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number on our website or the courier’s site to track your order.
7. What is your return policy?
We offer a 30-day return policy on unopened products. If you’re not satisfied, please contact our customer service team for assistance.
8. Do you ship internationally?
Yes, we offer international shipping to many countries. Additional shipping fees and customs duties may apply.
9. Are your products environmentally friendly?
Sustainability is a core value of our company. We prioritize eco-friendly packaging and ensure our products are sourced from suppliers who share our commitment to the environment.
10. Can I get a sample before buying?
At the moment, we offer samples for selected products. Check the product page or contact our customer service team for more details.
11. How often do you introduce new products?
We’re always searching for the best in Japanese health innovations. While there’s no set schedule, we frequently update our inventory based on new discoveries and customer demand.
12. I have a specific health condition. Can I use your products?
While many find our products beneficial, if you have a particular health condition, we strongly recommend consulting with a healthcare professional before use.
13. How can I contact customer service?
You can reach out to our customer service team via the “Contact Us” page, email us directly at [Your Email Address], or call us at [Your Phone Number].