Is Blood Cleanser suitable for vegetarians as well as Muslims?
Yes, Blood Cleanser is suitable for vegetarians as well as Muslims because it is halal certified by an Australian halal certification organization.
Do Kanpo Lab products have an expiry date?
Please find the expiry date of Blood Cleanser capsules printed on the label of the product when you receive the bottle.
What if I have an adverse reaction to a Kanpo Lab product?
Generally speaking, there should be no problem using Blood Cleanser capsules by anyone as these are purely made of herbs. In the unlikely event that you experience an adverse reaction to a Kanpo Lab product such as Blood Cleanser capsules, please stop using it and return it to the place of purchase. Do not hesitate to contact us with the details of your reaction. Please visit your doctor to discuss your physical condition and take medicines accordingly.
Please refer to our Delivery and Returns policy for further information regarding the conditions of return and exchange.
I’m on anti-hypertensive medication, can I stop taking my medication once I start taking the Cat Whiskers herb Blood Cleanser product?
Blood Cleanser can cause a decrease in blood pressure. However, the product is not meant to replace your existing medication. If you are on anti-hypertensive medication make sure you regularly check your blood pressure when taking Blood Cleanser capsules to make sure your blood pressure is within the normal healthy range. Consult your doctor if you are unsure about what is healthy blood pressure for you. Make sure you take plenty of water when you are taking Blood Cleanser. The natural diuretic properties of the Cat Whiskers herb can lead to a drop in blood pressure.
I’m on anti-diabetic medication, can I stop taking my medication once I start taking the Cat Whiskers herb Blood Cleanser product?
Blood Cleanser can cause a decrease in your blood sugar level too. Taking diabetic medications along with Blood Cleanser may cause blood sugar to drop below the normal level and this can be harmful to your body. Regularly check your blood sugar level and consult your physician if you observe any anomaly.
ORDER AND DELIVERY ENQUIRY
When can I expect to receive my order?
We hope to ship the package soon after receiving it if the destination address is within Australia. Kanpo Lab will try to deliver the order as soon as possible.
Delivery to an overseas address will take between 10 – 20 working days, depending on the country. However, the delivery may be delayed due to the COVID-10 pandemic.
What are Kanpo Lab’s delivery rates?
The following delivery costs apply:
- Australia wide – flat rate of $10 AUD
- Overseas – depending on destination. The delivery rate table for various countries is given on this page.
Delivery to an overseas address is calculated at checkout, depending on the country.
Is there a limit on the amount of items I can order?
There is no limit of any kind, but should you wish to order more than 12 bottles or looking for a 3-month program package, please send us an email beforehand as we can offer you a special discounted price.
Can I exchange an item purchased online in Kanpo Lab web store?
To exchange an item purchased online, please post the item to:
PO Box 8101
Blacktown NSW 2148 Australia
If sending by post, you are responsible for the applicable shipping and additional postage charges.
All items must be returned unopened and in their original saleable condition to be eligible for exchange. Please refer to our Delivery and Returns policy for further information regarding returns and exchanges.
What should I do if my order has been damaged in transit?
If an item has been damaged in transit, NatureCeuticals will provide you with a full refund or exchange. Please submit an email to [email protected] so that we may ascertain the details of your order.
Can I use a gift voucher online?
NatureCeuticals offers online vouchers to be purchased, which can only be used in Kanpo Lab’ online store.
The voucher can only be used in a single transaction and is already included a delivery fee within Australia. You will be emailed with a unique code, which you can forwarded to your friends or loved ones.
ONLINE ACCOUNT ENQUIRY
Do I need an account with kanpo Lab to place an order?
You do not need to create an account to shop online; rather, you can purchase as a guest.
However, creating an account will allow you to move more swiftly through the purchasing process: you will be able to save your personal details, store delivery addresses, peruse past orders, and receive special Kanpo Lab customer event invitations and new product information.
Creating an account is easy and it only takes a few minutes.
How can I enhance my security when I shop online?
Kanpo Lab endeavors to ensure the safety of your personal information when visiting our online store, however, there are additional security measures we advise our customers to adopt in order to enhance online security.
- Ensuring your internet browser is up-to-date with the latest version
- Choosing unique passwords, keeping them private, and changing them frequently
- Investing in a reputable anti-virus software program and ensuring all updates are installed
If you are ever concerned that you have been the victim of fraudulent activity, contact your bank immediately to ensure your credit cards are cancelled.
What is special Rebate Plan?
Our goal is to help businesses like yours attract and sell top quality product so you get your rebate through this policy. In the past, we offered a one-to-one sale model which didn’t cater well to the clinics. With this new policy, clients now have the option to choose the best sales plan for their business needs.
We are providing an attractive rebate plan for clinics to promote our NatureCeuticals Blood–Cleanser product.
As part of the new plan rollout, a 25% rebate will paid to Clinics and 10% to your patients.
How to participate in Rebate Plan?
Starting from, June 12, you can choose this rebate plan for your clinics and patients. You need to download and sign the Rebate plan form and email to us. our email address is [email protected] or whatsApp call: +60164625137 or skype call: md.shamsuddin.sultan.khan
Clinics that participate in the plan will obtain a rebate of 25% for each re-ordering which will be paid at the end of every month. Patients registered with the clinic will also obtain an additional discount of 10% of the recommended retail price when they reorder online. Each clinic that participates in this program will be given a unique voucher number to be given to their patients.
We will provide 1 carton (48 bottles) of the product to each clinic on consignment. Any unsold product needs to be sent back to the company within 3 months.